Meg aims to reply to all requests for assistance within 10 working days but sometimes, with very complex cases or at times of peak demand, it may occasionally take a little longer.

For enquiries on policy matters, we aim to respond within 10 working days but at busy times we prioritise personal cases and the response time for policy enquiries and write in campaigns can extend.

If you have not had a response to an enquiry, please call Meg’s office on 0207 219 5325.

You can find Meg's privacy policy here.